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Terms & Conditions

Please, No Urgent Orders

Our order cut-off time is 6:00pm (Monday ~ Thursday). Orders received before this time frame will be shipped on the next working day. Orders received after this time frame will need another working day (2 working days total) to be shipped. Please note that there will be ONE floating day for the order to fulfill. Hence, orders received after 6:00pm on Thursday will only be shipped on next Monday. Orders received on Friday, Saturday and Sunday (Before 6:00pm) will be shipped on next Monday or Tuesday. Our office is closed on weekends and public holidays.

Sorry for the inconvenience caused.

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Please be informed that there is a chance that the items which were successfully checked-out/purchased would be out of stock due to our store's stocking system flaw. If such event occurred (very rare though) we will process a FULL REFUND to the origin method of payment. We are deeply regret that this is out of our control.

Important: Please provide a valid hand phone number to facilitate in delivery arrangement.

We will try our best to make sure the orders be shipped as soon as possible but sometimes due to some foreseen circumstances the shipment might be late.

We mainly use City Link Express for their fast and reliable delivery service. You usually will receive your order on the next business day after order has been shipped. They provide Next Day Delivery to major towns in the Peninsular, for area outside City Link delivery area, 2 - 4 working days standard delivery time frame may apply.

The above schedule are for reference only. Due to unforeseen circumstances, or more than usual workload, the delivery might be delayed.

Customers will be provided with a shipment tracking number. The shipment progress can be tracked from the courier's website.

Please be reminded that goods sold are not returnable/refundable. However:

Damaged Goods - In the unlikely event that an item damaged in delivery we will be more than happy to offer an immediate replacement. The delivery man will note any breakages at the point of delivery. Please email us immediately to inform us of any such occurence.

Please check that the delivered items match your order.

We will not be responsible for mistakes made by buyers who provide wrong or incomplete mailing address, contact information & etc.

Please double check your order before proceed to payment.

Thank you.