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Shipping

Please, No Urgent Orders

Our order cut-off time is 6:00pm (Monday ~ Thursday). Orders received before this time frame will be shipped on the next working day. Orders received after this time frame will need another working day (2 working days total) to be shipped. Please note that there will be ONE floating day for the order to fulfill. Hence, orders received after 6:00pm on Thursday will only be shipped on next Monday. Orders received on Friday, Saturday and Sunday (Before 6:00pm) will be shipped on next Monday or Tuesday. Our office is closed on weekends and public holidays.

Sorry for the inconvenience caused.

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Please be informed that there is a chance that the items which were successfully checked-out/purchased would be out of stock due to our store's stocking system flaw. If such event occurred (very rare though) we will process a FULL REFUND to the origin method of payment. We are deeply regret that this is out of our control.

Shipping Policy

Important: Please provide a valid hand phone number to facilitate in delivery arrangement.

We provide free delivery to Peninsular Malaysia with orders above RM200. The shipping charges will be deducted automatically during checkout if the order exceeded the minimum purchase amount.

We will process the order once payment received. 

We will try our best to make sure the orders be shipped as soon as possible but sometimes due to some foreseen circumstances the shipment might be late.

We use DHL eCommerce as our courier partner, they provide fast and reliable delivery service. You usually will receive your order on the next working day after order has been shipped. They provide Next Day Delivery to major towns in the Peninsular, for area outside DHL eCommerce delivery area, 2 - 4 working days standard delivery time frame may apply.

The above schedule are for reference only. Due to unforeseen circumstances or more than usual workload, the delivery might be delayed.

Customers will be provided with a shipment tracking number. The shipment progress can be tracked from the courier's website.

Please be reminded that goods sold are not returnable/refundable. However:

Damaged Goods - In the unlikely event that an item damaged in delivery we will be more than happy to offer an immediate replacement. The delivery man will note any breakages at the point of delivery. Please email us immediately to inform us of any such occurence.

Please check that the delivered items match your order.

We currently do not ship to East Malaysia